Mystery Shopper FAQ’s

For some, they think the sound of being a mystery shopper is too good to be true. We often get asked a lot of questions so here are some of the top questions about being a mystery shopper with Shared Insight:

Yes! We work with clients who want Shared Insight to ask genuine customers to visit their locations and give feedback about their experience. The mystery shops and their scenarios are wide and varied. The visits range from having meals in restaurants to visiting apparel retailers and even staying in hotels.
Our mystery shops will usually involve visiting as a normal customer and providing feedback about the service your receive and the interactions that you have with members of staff. Every mystery visit is different so sometimes you’ll be asked to look out for specific piece of PoS and merchandise or provide feedback about the level of tidiness and cleanliness of the location.

The most important things to do on a mystery shop is follow the brief and never reveal yourself as a mystery shopper.

Attention to detail, a very good memory and strong observational skills are all key attributes you’ll need to be a great mystery shopper. You’ll need to be prepared to work to strict deadlines and commit to completing the mystery shops you accept on time and to a high standard.
As much as we’d like to say “yes” unfortunately you can’t make a living as a mystery shopper. Our clients want to use genuine consumers to take part in our programs. Mystery shopping is however, a great way to supplement your living and earn a little extra while going to places you enjoy going to.
The amount you can earn differs with each mystery shop. In general, you can earn between $5 – $20 per mystery shop. In some mystery visits, you’ll be asked to make a purchase and in most instances you get to keep these purchases and will receive a re-imbursement towards these once you successfully complete your report.

There are a number of factors that are taken into account and much of it is do to do with your hobbies and interests. Once you’ve registered with Shared Insight, we’ll ask you to complete a questionnaire about your lifestyle and the things you enjoy doing.

We’ll use this information to show you the mystery shops that you’ll most likely be suited to. We do this by emailing you when there are appropriate mystery shops available near to you and the choice is then yours if you want to accept the mystery visit or not.

Of course, you don’t have to wait for an email and simply login to the Shared Insight website and see what visits are currently available in your area.